In addition to the digital platform, we provided each new hire with a series of New York City guides. Each booklet is dedicated to a certain neighborhood - each neighborhood is dedicated to a certain ‘theme’ (the brand, fundamentals, leather, hosting, etc.) to align with the digital experience. In addition to the training, the booklets give the employees the ability to take notes and learn more about the actual neighborhoods through playful illustrations of the most important areas and things to do in the city.

In addition to the digital platform, we provided each new hire with a series of New York Cityguides. Each booklet is dedicated to a certain neighborhood - each neighborhood is dedicated to a certain ‘theme’ (the brand, fundamentals, leather, hosting, etc.) to align with the digital experience. In addition to the training, the booklets give the employees the ability to take notes and learn more about the actual neighborhoods through playful illustrations of the most important areas and things to do in the city.

In addition to the digital platform, we provided each new hire with a series of New York Cityguides. Each booklet is dedicated to a certain neighborhood - each neighborhood is dedicated to a certain ‘theme’ (the brand, fundamentals, leather, hosting, etc.) to align with the digital experience. In addition to the training, the booklets give the employees the ability to take notes and learn more about the actual neighborhoods through playful illustrations of the most important areas and things to do in the city.

In addition to the digital platform, we provided each new hire with a series of New York Cityguides. Each booklet is dedicated to a certain neighborhood - each neighborhood is dedicated to a certain ‘theme’ (the brand, fundamentals, leather, hosting, etc.) to align with the digital experience. In addition to the training, the booklets give the employees the ability to take notes and learn more about the actual neighborhoods through playful illustrations of the most important areas and things to do in the city.

In addition to the digital platform, we provided each new hire with a series of New York Cityguides. Each booklet is dedicated to a certain neighborhood - each neighborhood is dedicated to a certain ‘theme’ (the brand, fundamentals, leather, hosting, etc.) to align with the digital experience. In addition to the training, the booklets give the employees the ability to take notes and learn more about the actual neighborhoods through playful illustrations of the most important areas and things to do in the city.

Define Modern Luxury and what makes Coach unique. Understand the rich story of Coach and the key milestones that have shaped the Coach brand. Recognize the Coach Codes and other signature design elements. Be confident to talk about Stuart Vevers, his design inspiration, and his Coach Girl and Coach Guy. Know the story behind Coach 1941 and what it means for the future of Coach.

Define Modern Luxury and what makes Coach unique. Understand the rich story of Coach and the key milestones that have shaped the Coach brand. Recognize the Coach Codes and other signature design elements. Be confident to talk about Stuart Vevers, his design inspiration, and his Coach Girl and Coach Guy. Know the story behind Coach 1941 and what it means for the future of Coach.

Define Modern Luxury and what makes Coach unique. Understand the rich story of Coach and the key milestones that have shaped the Coach brand. Recognize the Coach Codes and other signature design elements. Be confident to talk about Stuart Vevers, his design inspiration, and his Coach Girl and Coach Guy. Know the story behind Coach 1941 and what it means for the future of Coach.

Define Modern Luxury and what makes Coach unique. Understand the rich story of Coach and the key milestones that have shaped the Coach brand. Recognize the Coach Codes and other signature design elements. Be confident to talk about Stuart Vevers, his design inspiration, and his Coach Girl and Coach Guy. Know the story behind Coach 1941 and what it means for the future of Coach.

Define Modern Luxury and what makes Coach unique. Understand the rich story of Coach and the key milestones that have shaped the Coach brand. Recognize the Coach Codes and other signature design elements. Be confident to talk about Stuart Vevers, his design inspiration, and his Coach Girl and Coach Guy. Know the story behind Coach 1941 and what it means for the future of Coach.

Downtown: Inspiring on the Brand
 

Downtown: Inspiring on the Brand

Downtown: Inspiring on the Brand
 

Downtown: Inspiring on the Brand
 

Downtown: Inspiring on the Brand
 

Understand the importance of inspiring your customer on the brand and product.

Recognize and identify the three different ways you can Inspire the brand.

Understand and demonstrate when you can inspire the customer on the brand—-throughout the Hosting Ceremony.

Understand the importance of inspiring your customer on the brand and product.

Recognize and identify the three different ways you can Inspire on the brand.

Understand and demonstrate when you can inspire the customer on the brand—-throughout the Hosting Ceremony.

Understand the importance of inspiring your customer on the brand and product.

Recognize and identify the three different ways you can Inspire on the brand.

Understand and demonstrate when you can inspire the customer on the brand—-throughout the Hosting Ceremony.

Understand the importance of inspiring your customer on the brand and product.

Recognize and identify the three different ways you can Inspire on the brand.

Understand and demonstrate when you can inspire the customer on the brand—-throughout the Hosting Ceremony.

Understand the importance of inspiring your customer on the brand and product.

Recognize and identify the three different ways you can Inspire on the brand.

Understand and demonstrate when you can inspire the customer on the brand—-throughout the Hosting Ceremony.

Discover the history of bags throughout the ages and at Coach. Be able to identify the key components of a bag and the key silhouettes found in our collections. Share the design and craftsmanship qualities behind each Coach bag. Learn the story behind our key essentials from Coach 1941, Retail, and Outlet collections. Create a Modern Luxury shopping experience by using elevated language, gestures, and care tips with customers.

Discover the history of bags throughout the ages and at Coach. Be able to identify the key components of a bag and the key silhouettes found in our collections. Share the design and craftsmanship qualities behind each Coach bag. Learn the story behind our key essentials from Coach 1941, Retail, and Outlet collections. Create a Modern Luxury shopping experience by using elevated language, gestures, and care tips with customers.

Discover the history of bags throughout the ages and at Coach. Be able to identify the key components of a bag and the key silhouettes found in our collections. Share the design and craftsmanship qualities behind each Coach bag. Learn the story behind our key essentials from Coach 1941, Retail, and Outlet collections. Create a Modern Luxury shopping experience by using elevated language, gestures, and care tips with customers.

Discover the history of bags throughout the ages and at Coach. Be able to identify the key components of a bag and the key silhouettes found in our collections. Share the design and craftsmanship qualities behind each Coach bag. Learn the story behind our key essentials from Coach 1941, Retail, and Outlet collections. Create a Modern Luxury shopping experience by using elevated language, gestures, and care tips with customers.

Discover the history of bags throughout the ages and at Coach. Be able to identify the key components of a bag and the key silhouettes found in our collections. Share the design and craftsmanship qualities behind each Coach bag. Learn the story behind our key essentials from Coach 1941, Retail, and Outlet collections. Create a Modern Luxury shopping experience by using elevated language, gestures, and care tips with customers.

Get to know the customer and their style personality and needs by observing the customer's style and asking open-ended questions to learn more. An understanding of key luxury and fashion brands will help you use what you see and hear to gain insight into your customer's needs and preferences.

Get to know the customer and their style personality and needs by observing the customer's style and asking open-ended questions to learn more. An understanding of key luxury and fashion brands will help you use what you see and hear to gain insight into your customer's needs and preferences.

Get to know the customer and their style personality and needs by observing the customer's style and asking open-ended questions to learn more. An understanding of key luxury and fashion brands will help you use what you see and hear to gain insight into your customer's needs and preferences.

Get to know the customer and their style personality and needs by observing the customer's style and asking open-ended questions to learn more. An understanding of key luxury and fashion brands will help you use what you see and hear to gain insight into your customer's needs and preferences.

Get to know the customer and their style personality and needs by observing the customer's style and asking open-ended questions to learn more. An understanding of key luxury and fashion brands will help you use what you see and hear to gain insight into your customer's needs and preferences.

Ensuring our customers feel Genuinely Welcome and At Ease is the foundation of the Modern Luxury Hosting Ceremony and core to our mission. At Coach, we exist to make luxury approachable for those who desire more than status.

Ensuring our customers feel Genuinely Welcome and At Ease is the foundation of the Modern Luxury Hosting Ceremony and core to our mission. At Coach, we exist to make luxury approachable for those who desire more than status.

Ensuring our customers feel Genuinely Welcome and At Ease is the foundation of the Modern Luxury Hosting Ceremony and core to our mission. At Coach, we exist to make luxury approachable for those who desire more than status.

Ensuring our customers feel Genuinely Welcome and At Ease is the foundation of the Modern Luxury Hosting Ceremony and core to our mission. At Coach, we exist to make luxury approachable for those who desire more than status.

Ensuring our customers feel Genuinely Welcome and At Ease is the foundation of the Modern Luxury Hosting Ceremony and core to our mission. At Coach, we exist to make luxury approachable for those who desire more than status.

Uptown: A Personalized Experience

Uptown: A Personalized Experience

Uptown: A Personalized Experience

Uptown: A Personalized Experience

Uptown: A Personalized Experience

Coach Quality, Heritage, and Design create emotional connections between our customers and the brand and provide a compelling reason to choose Coach.

Coach Quality, Heritage, and Design creates emotional connections between our customers and the brand and provides a compelling reason to choose Coach.

Coach Quality, Heritage, and Design creates emotional connections between our customers and the brand and provides a compelling reason to choose Coach.

Coach Quality, Heritage, and Design create emotional connections between our customers and the brand and provide a compelling reason to choose Coach.

Coach Quality, Heritage, and Design creates emotional connections between our customers and the brand and provides a compelling reason to choose Coach.

This is Your Journey and we believe learning is an essential part of the Coach experience. So we're committed to helping our employees develop the knowledge, skills, and abilities needed for ongoing success.

This is Your Journey and we believe learning is an essential part of the Coach experience. So we're committed to helping our employees develop the knowledge, skills, and abilities needed for ongoing success.

This is Your Journey and we believe learning is an essential part of the Coach experience. So we're committed to helping our employees develop the knowledge, skills, and abilities needed for ongoing success.

This is Your Journey and we believe learning is an essential part of the Coach experience. So we're committed to helping our employees develop the knowledge, skills, and abilities needed for ongoing success.

This is Your Journey and we believe learning is an essential part of the Coach experience. So we're committed to helping our employees develop the knowledge, skills, and abilities needed for ongoing success.